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Help Desk Support Service Specialist Intermediate position available at University of Michigan

Posted by Noni Ledford on 09/27/2019 19:23 UTC

WORKING TITLE: Help Desk Support Service Specialist Intermediate
JOB TITLE: Help Desk Spt Svc Spec Inter
INSTITUTION: University of Michigan
WORK LOCATION: Ann Arbor, Michigan
Job URL: http://careers.umich.edu/job_detail/178617/help_desk_support_service_specialist_intermediate

JOB SUMMARY: Information and Technology Services (ITS) is seeking a Help Desk Support Specialist Intermediate to join the Advanced Research Computing – Technology Services (ARC-TS). The position will report to the Research Experience Manager. This role will interact with faculty and researchers requesting and maintaining High Performance Computing (HPC) and storage resources. In addition, this support position will aid in troubleshooting problems encountered by users of these resources as well as aid other Unit IT support groups on campus.