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[RESOLVED] Jetstream TACC cloud partial outage

Outage start
09/09/2020 15:06 EDT
Anticipated end
09/09/2020 21:02 EDT
Outage type
Partial outage

Update 1

Posted by Jeremy Fischer on 09/10/2020 01:02 UTC

The compute node outage today was due to a power event.

Service has been restored. Please contact help@xsede.org if you are seeing unresponsive VMs on the TACC cloud after today’s event.

Thank you,
Jeremy

Original post

Posted by Jeremy Fischer on 09/09/2020 19:07 UTC

The TACC-hosted cloud of Jetstream is presently experiencing an outage of most of the compute nodes. Instances on those nodes are unreachable.

We do not know a cause at this time. Engineers are working on this now. We will update as soon as we have more information.

The IU-hosted portion of Jetstream is not affected.