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[RESOLVED] Jetstream TACC cloud partial outage

Outage start
09/09/2020 15:06 EDT
Anticipated end
09/09/2020 21:02 EDT
Outage type
Partial outage

Update 1

Posted by Jeremy Fischer on 09/10/2020 01:02 UTC

The compute node outage today was due to a power event.

Service has been restored. Please contact if you are seeing unresponsive VMs on the TACC cloud after today’s event.

Thank you,

Original post

Posted by Jeremy Fischer on 09/09/2020 19:07 UTC

The TACC-hosted cloud of Jetstream is presently experiencing an outage of most of the compute nodes. Instances on those nodes are unreachable.

We do not know a cause at this time. Engineers are working on this now. We will update as soon as we have more information.

The IU-hosted portion of Jetstream is not affected.