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Accessibility issue for some Jetstream IU cloud instances
- Outage start
- 01/04/2018 16:00 EST
- Anticipated end
- 01/04/2018 23:30 EST
- Outage type
- Partial outage
The IU cloud of Jetstream experienced sporadic accessibility issues from 4pm Eastern to 11:30pm Eastern after patches were applied to mitigate the Intel Spectre and Meltdown issues.
Most compute nodes came back online without issue. Some had to have manual intervention and that process took some time. If your instances are not pingable or sshable try a hard reboot. If that fails, please contact firstname.lastname@example.org with your instance’s UUID and we’ll explore the issue.
The TACC cloud was not affected by this issue.